The platform may contain information provided by service providers, and although we strive to keep it updated, we do not guarantee the accuracy or completeness of all details. To the extent permitted by law, the platform bears no responsibility for errors, inaccuracies, or missing information.
Displaying any service provider, accommodation, program, or means of transport on the platform does not constitute a recommendation or endorsement by IMKAN of any provider or service.
IMKAN operates solely as a technical intermediary and is not a party to any contract concluded between the user and the service provider. The service provider remains solely responsible for delivering and ensuring the quality of the travel experience.
The user is responsible for clarifying their request accurately before completing a booking to avoid any confusion or misunderstanding later.
When receiving a booking offer from a service provider through the platform, the user must review all details and ensure they match their request. By clicking the confirm button, the booking becomes confirmed and binding.
Registration on the platform is required to make any booking or purchase of services through the website or mobile app.
Any booking or purchase of services is subject to the applicable Terms and Conditions of Use and the relevant service provider's policies.
The platform reserves the right to reject or cancel any booking or purchase that does not comply with the terms and conditions or is suspected of being fraudulent, at its sole discretion.
When booking transportation services, car rentals, or private or public transport, IMKAN's responsibility is limited to operating the technical platform only and does not extend to the travel experience or service delivery.
IMKAN may collaborate with local support companies (such as customer service or technical support), and these entities do not have:
Any authority to manage or operate the platform
Any direct contractual relationship with the user
Any legal authorization to represent IMKAN or enter into contracts on its behalf
Use of the platform for fake bookings, causing disturbance or harm, or mistreating service provider staff or support teams is prohibited.
